Fast, secure shipping for collectible bottle art
Studio-packed, gift-ready, and tracked from our U.S. and Hong Kong operations. If you need help, email support@artiforia.com.
Processing & Cutoffs
Processing time: Most orders ship within 1–2 business days.
Daily cutoff: Orders placed before 12:00 PM local warehouse time (U.S.: ET • Hong Kong: HKT) are typically processed the same business day.
Business days: Monday–Friday, excluding local holidays.
Shipping Zones, Carriers & Typical Transit
Transit time starts after the carrier picks up your parcel. Estimates exclude customs delays.
| Zone | From | Typical Transit | Notes |
|---|---|---|---|
| United States (contiguous) | Delaware, USA | 2–5 business days | PO Boxes may route via USPS. |
| Canada | Delaware, USA | 4–8 business days | Duties/taxes may apply at delivery. |
| EU / UK | Delaware, USA | 5–10 business days | Remote areas may take longer. |
| APAC | Hong Kong | 3–8 business days | Regional carriers via HK operations. |
| Rest of World | USA / HK | 6–12 business days | Subject to customs and local carrier handoff. |
UPS, USPS, FedEx, DHL, and trusted regional partners.
Shown at checkout based on destination, weight, and service speed.
Transit estimates are not guarantees; weather or carrier networks can affect delivery.
International Shipping & Duties
We ship worldwide where carriers operate safely. Import duties, taxes, and fees are determined by your country and are the recipient’s responsibility unless otherwise stated at checkout.
- We include item value on customs forms as required by law.
- Customs inspection can extend delivery times.
- If a parcel is refused due to duties/taxes, we can refund the item price (less shipping) after it returns to us in original condition.
Tracking, Signatures & Delivery
Tracking: A link is emailed when your parcel leaves our facility. You can also use our Order Tracking page.
Signature: For high-value orders, a signature may be required upon delivery for security.
PO Boxes / APO: We can often ship to PO/APO/FPO via USPS; some services are unavailable for oversized items.
Missed delivery: Carriers typically attempt redelivery or hold at a nearby facility.
Address Changes & Undeliverable Parcels
Before shipment: Email support@artiforia.com ASAP with your order number to request a change.
After shipment: We’ll try a carrier intercept when possible (not guaranteed). Additional carrier fees may apply.
Return to Sender: If a parcel is returned due to an incorrect address or non-collection, we can reship after confirming details (additional postage may apply).
Pre-Orders & Split Shipments
Pre-orders: Estimated ship windows are provided on the product page and in your confirmation email. We’ll notify you of significant changes.
Split shipments: Orders with in-stock and pre-order items may ship together by default. If you want separate shipments, contact us—additional postage may apply.
Damaged, Missing, or Lost Parcels
Damaged on arrival: Keep the packaging and email photos to support@artiforia.com within 7 days of delivery. We’ll arrange a replacement or refund.
Marked “Delivered” but not received: Check with household members, neighbors, or your building office first and allow 24 hours. If still missing, contact the carrier and email us—we’ll help investigate.
Questions?
U.S.: 8 The Green, Ste A, Dover, DE 19901
Hong Kong: Office Unit B, 9/F Thomson Commercial Building, 8 Thomson Road, Wan Chai
For returns, see Shipping & Returns. This policy does not limit rights you may have under applicable consumer laws.
Last updated: September 17, 2025